SAP Convergent Charging
IntegrationDefinition
SAP Convergent Charging is a software solution designed for high-volume, real-time rating and charging of digital services.
Detailed Description
SAP Convergent Charging is part of SAP's solution portfolio aimed at industries dealing with telecommunications, utilities, and media. It enables service providers to rapidly deploy innovative services by supporting complex pricing models, real-time consumption monitoring, and multi-sided business models. It processes large volumes of transactions, providing the necessary flexibility and performance to handle dynamic, high-frequency billing environments.
Key Features
- Enhanced customer experience through flexible pricing
- Integration with SAP BRIM for comprehensive billing management
- Real-time rating and charging
- Scalability for high-volume transactions
- Support for complex service pricing models
Common Modules
SAP Billing and Revenue Innovation Management (BRIM)
An integrated solution suite that facilitates billing, invoicing, and revenue management processes for service providers.
Popular Implementations
Telecommunications Provider Use Case
A major telecommunications provider implemented SAP Convergent Charging to personalize service plans and offer dynamic pricing, resulting in increased customer retention and ARPU growth.