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Job Description
Thinking Minds Inc.’s client is seeking an IT Technical Support Specialist to join their IT Helpdesk team and play a key role in supporting SAP security administration and providing general IT support. This position involves user provisioning, managing SAP roles, and assisting in the company’s transition to SAP's HANA-based systems.
Key Responsibilities
- Configure, maintain, and delete SAP user accounts and roles across modules (e.g., ECC, CRM, BW, Mobile, Portal).
- Implement and maintain change management workflows for SAP role requests.
- Test and implement role changes across SAP landscapes.
- Collaborate with auditors to identify and correct SAP access vulnerabilities.
- Work closely with Business Analysts, Technical Support Engineers, and SAP consultants.
Requirements
- Bachelor’s degree in Computer Science or a related field (preferred).
- 4+ years of experience with SAP security administration.
- Exposure to SAP Basis and application modules.
- Proficient in Microsoft Windows environments and Office 365 applications.
- Certifications or additional IT training are advantageous.
- Experience with Active Directory group administration for SAP permissions is a plus.
About the Company
Thinking Minds provides the best mix of on-site and remote resources that are highly qualified to work on your ERP or Data Science project without having to pay the high fees of a big five consulting firm.