SAP IS-T
IntegrationDefinition
SAP IS-T refers to the industry-specific solution for the Telecommunications sector within SAP's suite of enterprise applications.
Detailed Description
SAP IS-T (Industry Solution - Telecommunications) is a specialized SAP solution designed to address the unique needs of telecommunications companies. It encompasses a comprehensive set of modules and functionalities that support key processes such as customer management, billing, order management, and network management. With SAP IS-T, telecom companies can optimize their operations, enhance customer satisfaction, and adapt to the rapidly changing technological landscape.
Key Features
- Billing and invoicing
- Customer management
- Network integration and management
- Order and service fulfillment
- Product lifecycle management
Common Modules
Billing and Revenue Management
Manages the billing processes and revenue streams of telecommunications companies.
Customer Relationship Management (CRM)
Facilitates effective customer interactions and relationship building.
Popular Implementations
Implementation in a Large Telecommunications Firm
A major telecommunications provider implemented SAP IS-T to streamline its customer management and billing processes, resulting in significant operational efficiencies.